Due to the nature of the products, we do not accept returns. If an item is defective due to the manufacturer, please contact us with evidence. If an item is damaged in transit, we are not liable.
Cancellations
Once your order is placed, we do not accept cancellations. This is because we work around the clock to get your orders out ASAP.
Change of address
It is your responsibility to provide an accurate shipping address. If you put the wrong address in your order, you can request a redirect with Australia Post here. Please kindly note that it is your responsibility to provide an accurate and valid address. Once your order has been placed, we do not have ability to change your address. If you need to change it, you need to request a redirect with Australia Post.
